Just to update ya’ll on my dryer situation .. last Saturday the tech came out at 6pm (6pm on a Saturday! poor guy) .. heard my story and said the problem is the dryer’s ‘motherboard’ .. yes dryers have motherboards now .. and it needed to be replaced .. so he ordered the part, set up a follow up appointment for Wednesday and left us a reciept.

Monday night and Tuesday Sears calls to see if we got the part .. we hadn’t .. so they rescheduled our appointment from Wed. to Friday and told me to call if we didnt get our part by then. Sure enough .. the part didn’t show up. So I called Sears and got a real moron. The last people I talked to were very helpful, they told me when the part should get here and they rescheduled me. This guy refused to reschedule me, saying that its their policy that I need to call back when I get my part (which was totally the opposite of the 3 previous people I spoke to earlier this week) he even said he couldn’t cancel the appointment for Friday .. so the poor guy would have to drive out here to the middle of nowhere to find out the part hadnt arrived. I asked to speak to his supervisor .. because this guy was an idiot .. and he put me on hold for 2 min, came back and transferred me to the parts department! They couldn’t reschedule me either .. but they were able to tell me the part had been shipped and should be delivered Monday .. So I had them transfer me back to scheduling .. but I ended up at the voice guided prompts when you first dial the number .. so I hung up. Sean said he’d take it up with the tech if he showed up in the morning ..

This morning the guy rings the bell right at 8am .. and Sean goes and explains things to him. He gets on the phone with people and they tell him the part is supposed to come today, and he decides to call us at noon to see if it got here and he’ll come back and install it. I can’t believe so many people can have such conflicting answers.

Meanwhile the dryer has been working fine since last week .. I even did 3 loads of towels this weekend I’m just worried that the next load I do the dryer will turn off again and I’ll be stuck with a load of wet clothes and no clothes line.